Privacy Policy

EckWills Plumbing is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us, and outlines your rights concerning your personal data. By using our services or accessing our website, you agree to the terms outlined in this policy.

Types of Information Collected:
We may collect the following types of personal information from you:

• Name

• Email address

• Phone number

• Mailing address

• Payment information

• Any other information you provide during interactions with our services

How Information is Collected:
We collect your personal information through various methods, including:

• Direct interactions: Information you provide by filling out forms, contacting us via phone, email, or SMS, or using our services.

• Automated technologies: Information collected as you interact with our website, such as IP addresses and browsing patterns via cookies or similar technologies.

• Third-party sources: We may receive information about you from other sources, including business partners or service providers.

Purpose of Data Collection:
We collect personal information for the following purposes:

• To provide and improve our plumbing services

• To process payments and send invoices

• To communicate with you regarding appointments, billing, and services

• To send marketing communications (with your consent)

• To comply with legal obligations or protect our legal interests

Data Security Measures:
We employ a variety of security measures to ensure the safety of your personal data. These include encryption, secure servers, and restricted access to data by authorized personnel only. Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Sharing:
We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information with:

• Service providers or partners who assist us in operating our business (e.g., payment processors, IT support)

• Law enforcement or government authorities if required by law

• Any third party with your explicit consent

User Rights
You have certain rights regarding your personal information, including:

• Access: You can request access to the data we hold about you.

• Correction: You can request corrections or updates to your personal information.

• Deletion: You can request that we delete your personal data, subject to certain legal obligations.

• Withdrawal of Consent: You may withdraw your consent to receive marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

SMS Consent
We may send you SMS notifications for appointment reminders, updates, and promotional offers. We do not share your SMS consent with third parties unless required for service delivery or by law.

Contact Information:
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us at:
EckWills Plumbing
Email: EckwillsPlumbing@gmail.com
Phone: 813-435-1946